They can be a problem. There is certain etiquette you should learn in
writing a letter.
Recipient and Salutation
You would like to address your recipient correctly.
However, the chances are that you do not know them personally and that can be akward.
If you do not know the name of the recipient; i.e., you address your
letter to a position such as ‘the general manager’, your salutation line
should be ‘Dear Sir or Madam’.
The Managing Director
M&B Associates
Dear Sir or Madam, |
If you are writing to an organizatiion, not a specific person, address
them as 'Dear Sirs and Madams'. Alternatively, you can punctuate it as
'Dear Sirs/Madams'.
The Human Resource Department
CP Groups
Dear Sirs and Madams, |
If you are lucky enough to have acquired the name of the person, then
address him or her with a correct title. The international standard is
to use the title with last names.
Dr. Kenshiro Wada
Thai-Japanese Association
Dear Dr. Wada, |
Miss Jane Erye,
Dear Miss Erye, |
Prof. Linda Brown
School of Fine Arts
Dear Professor Brown, |
In Thai Style, we tend to use the first name. That is possible too.
Pitak Rakdee
Sales Representative
Dear Khun Pitak, |
Complimentary Close
There are many expressions you can use to end your letter before signing
your name. Here are some of the common ones:
Sincerely yours,
Yours sincerely,
Yours truly,
Yours,
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